ORDERING

Custom decorated apparel orders will typically be ready for pick up or shipped within 7 to 10 business days once we recieve your logo proof approval and garment order details. If you need your order completed sooner than our typical turn around time please let us now! Many times we will be able to accomidate your request. Rush fees may apply.

For new artwork orders, please allow 1-3 days to recieve your proof. Times vary depending on the complexity of the artwork we are completing for the order. Once your artwork is ready we will email your a proof for you approval. To significantly help the delivery time, be sure to respond as soon as possible to logo approval requests and order confirmation notices from American Stitched. The quicker you respond - the quicker we can begin work on your custom printed items!


DEPOSIT, PAYMENT, PRICING & PROMOTIONS

All we require is a small $39 deposit to get started working on your custom apparel order. Your $39 deposit will typically cover any initial artwork set up fees, embroidery digitizing fees, or artwork preparation that goes into setting up your order. Any inital deposit made will be applied towards your final invoice once your order has been placed  and approved by you for production. A 50% down payment or approved Purchase Order is due for all custom orders at the time in which you give us your final approval for production. We do a 30 day pricing guarantee on identical services, products and quantities. So if something you paid us for goes on sale within 30 days we will be glad to issue a refund for the difference.

This is our no hassle price guarantee!


SHIPPING

If we are shipping your order to you, it can be sent to you either via USPS, UPS Ground, FedEx or express courier service for same day local delivery. Manufacturing and handling time on your order depends on production schedules at the time in which it is ordered is placed. We do expect your order to reach you within 3 - 5 business days from the date in which it is shipped to you. Expedited shipping service options are available.


RETURNS

Purchasing products or services from many internet sites can be a risky proposition. By choosing American Stitched, you've entered a risk-free zone. All of our apparel products are backed by our Industry-Unique Unconditional 1 year Guarantee! What does this mean? It means exactly what it says and nothing less. (Returns policy excludes custom printed items)


PRIVACY

By joining our mailing list you are safe in knowing that we will not sell or distribute your information to companies outside of American Stitched.