Policies

ORDERING

For standard in stock products your order will be processed and shipped within 2 business days. For custom decorated apparel your order will be shipped in approximately 10 to 15 business days once your electric logo approval is received by us. For new customers, please allow a couple extra days for the logo processing procedure to take place. To significantly help the delivery time, be sure to respond as soon as possible to logo approval requests and order confirmation notices from American Stitched. The quicker you respond - the quicker we can begin work on your custom printed items!


DEPOSIT, PAYMENT, PRICING & PROMOTIONS

All we require is a $49 deposit to get started working on your custom apparel order. Your $49 deposit will typically cover any initial artwork set up time, embroidery digitizing fees, or artwork preparation that goes into setting up your order. Your deposit will be applied towards your final invoice once everything has been approved by you and is ready for production. Final payment for all custom orders is due at the time in which you give us your final approval for production. We do a 30 day pricing guarantee on identical services, products and quantities. So if something you paid us for goes on sale within 30 days we will be glad to issue a refund for the difference.

This is our no hassle price guarantee!


SHIPPING

If we are shipping your order to you, it can be sent to you either via USPS, UPS Ground, or FedEx standard or express service. Manufacturing and handling time on your order depends on production schedules at the time in which it is ordered is placed. We do expect your order to reach you within 3 - 5 business days from the date in which it is shipped to you. Expedited shipping service options are available at time of check out.


RETURNS

Purchasing products or services from many internet sites can be a risky proposition. By choosing American Stitched, you've entered a risk-free zone. All of our apparel products are backed by our Industry-Unique Unconditional 1 year Guarantee! What does this mean? It means exactly what it says and nothing less. (Returns policy excludes custom printed items)


PRIVACY

By joining our mailing list you are safe in knowing that we will not sell or distribute your information to companies outside of American Stitched.